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Have a question about your skin analysis, a product recommendation, or just want to say hello? We’re here and happy to help.
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We typically respond to all emails within 24–48 hours. For faster answers, check our FAQ section below — most common questions are answered there.
Email Us
support@yourskingpt.com
Response Time
Within 24–48 hours
We Support
Users worldwide — US, UK, Australia & beyond
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Frequently Asked Questions
Yes — completely free. You can get a full AI skin analysis, personalized routine, and product recommendations at zero cost. We keep it free through affiliate partnerships with trusted skincare brands.
No. Your photos are sent directly to our AI for analysis and the results are returned instantly. We do not store, save, or share your photos at any point. Your privacy is our priority.
Our AI analyzes over 29 skin indicators from your photo combined with your lifestyle answers. While it provides highly personalized guidance, it is not a medical diagnosis. For serious skin conditions, always consult a qualified dermatologist.
To keep the tool free for everyone, we limit each user to one free skin analysis per day. This ensures our AI resources are shared fairly across all users. Come back tomorrow for your next free analysis.
Our product recommendations are generated by AI based purely on your skin analysis — not by which brands pay us. However, the links to products are affiliate links, meaning we earn a small commission if you purchase through them, at no extra cost to you. This commission is what keeps YourSkinGPT free.
For the most accurate analysis: use a clear selfie in natural daylight, face the camera directly, avoid heavy makeup or filters, ensure your full face is visible and centered, and answer the lifestyle questions honestly. The more accurate your inputs, the more personalized your results.
YourSkinGPT is designed for general skincare guidance and is not suitable as a substitute for medical advice. If you have eczema, psoriasis, rosacea, or any diagnosed skin condition, please consult your dermatologist before following any recommendations from our tool.
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